Comments on: What is Your Guarantee?

By: Men with Pens Web Content Writers and Freelance Writing Services

Men with Pens Web Content Writers and Freelance Writing Services — Sun, 27 Apr 2008 22:11:24 +0000

[...] Freelance Parent [...]

By: annette

annette — Thu, 17 Apr 2008 15:46:13 +0000

It’s never occurred to me to give an outright guarantee. It’s just been understood. It’s also in every contract I get – if I don’t deliver I don’t get paid the 2nd half. But also, I’m a photo editor so if I don’t deliver the goods the book won’t get published and I won’t ever get another contract.

By: James Chartrand - Men with Pens

James Chartrand - Men with Pens — Thu, 17 Apr 2008 11:33:13 +0000

I’ve learned to put a time limit on a guarantee. We have a good guarantee, one that’s better than most freelancers out there, and yes, it’s a rare client who takes us up on it. (We’re *that* good, right?

But one client came back six months later. Six months. “I haven’t had the time to…”

Ugh.

By: Naomi Dunford

Naomi Dunford — Thu, 17 Apr 2008 04:51:21 +0000

I've had to give money back on two occasions. One, when I legitimately screwed up, I handed it over without a blink. The second time was when someone paid me and then their life kind of blew up. She pushed back our start date and I spent her money. Then she changed her mind, said her life was TOO blown up and she'd come back in 6 months and rebuy. That one hurt. We both knew neither of us had done anything wrong but MAN it was hard to give that money back. Naomi Dunford's last blog post..Moral of the Story: Cool Kids Edition

By: Allena

Allena — Thu, 17 Apr 2008 03:27:03 +0000

BOO. I thought I heard my name. . . oh, ok, it was Google.

I have ran into one lulu since I made that guarantee. They are out there ;0

Want to know one way my guarantee has hurt my business?

I have been ridiculously cautious of accepting jobs- building in WAY too much padding for a time estimate- and it’s lost me clients who wanted something much quicker.