Customer Service 101: Why Sparkplugging Will Not be Returning to the Sahara

Read more about: Customer Experience, Customer Service

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We were psyched. Epson had decided to sponsor us for BlogWorld, which meant we had an all expenses paid trip to Las Vegas! Being dutiful and frugal bloggers, we elected to stay in the Sahara.

Or as we now call it, the “Suckahara.”

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Marketing Your Internet Business

Read more about: Marketing Mix, Marketing Planning

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A while back, Wendy Piersall, our Sparkplug CEO, wrote an amazingly popular post, Top 10 Internet Home Business Ideas You Can Start and Run in Your Underwear. Starting an internet business is one thing, but marketing it is a whole other animal. So I decided I’d piggyback Wendy’s post with some tips for marketing and promoting each type of internet home business.

Read more about Marketing Mix, Marketing Planning

Retro Files: Press Release Posts

Read more about: PR, Press Releases

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My readers seem to like my press release posts, so I wanted to share some of my past posts on how to write press releases. If there are other aspects of online press releases you want to know about, please leave a comment and I’ll cover it!

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Putting the “Social” in Social Networking

Read more about: BlogWorld 08, Networking

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If you’ve been reading my blog for very long, you know I’m a big fan of networking both online and in person:

Small Business Marketing Tip #5: Marketing Your business with Creative Networking and Volunteering
Small Business Marketing Tip #6: More ways to Market Your Business with Networking
More Networking for Your Business

But while I’ve done it [...]

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Southwest Airlines: Not Just Great Customer Service

Read more about: Advertising that Works, BlogWorld 08

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If, a year ago, you had asked me what I thought of Southwest Airlines, I would have told you I did my darndest not to fly them. Checking in took forever with the crowds (a testament to their low prices), they herded us onto the plane helter skelter (some of us like order and seat [...]

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Cold Calling is Evil…and a Waste of Time

Read more about: Advertising, Marketing

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Is cold calling part of your company’s routine? How’s that working for ya? Probably not so good.

Cold calls have been around since…well, probably since telephones. Why would you think such an archaic method would work for so long? Times are a’changing, my friends, and marketing ain’t what it used to be.

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Who are You? Marketing Eggspert Wants to Know All About You

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I’ve found it difficult to connect and really get to know my readers. I can tell you who I think you are. Feel free to disagree:

Small business owner or entrepreneur
Small marketing budget (or..budget? what budget?)
Want to do-it-yourself when it comes to marketing, but need a [...]

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Joining the Conversation

Read more about: BlogWorld 08, Social Media

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Throughout the BlogWorld Expo, we heard the phrase “join the conversation.” I want to share what I learned with all of you, because it’s important to understand this when you’re developing your marketing strategy.
Marketing is no longer about one source (a phone book ad, a commercial, etc) broadcasting to many. You know this as well [...]

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Interview with Winton Churchill: Email Marketing for Complex Sales Cycles

Read more about: Email Marketing, Interview

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I recently interviewed the author of Email Marketing for Complex Sales Cycles. We discussed email, spam and how to succeed at email marketing.
Marketing Eggspert: Why do you think some people send spam emails, ruining it for everyone else?
Winton Churchill: The vast majority of all spammers do it for financial reasons.  Unfortunately they’re able to convince [...]

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What Las Vegas Strip Bootie Brokers Need to Learn About Shotgun Marketing

Read more about: BlogWorld 08, Featured, Marketing Planning

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So as I’m walking the streets of Las Vegas during BlogWorld 2008 with my Sparkplugging pals, we’re bombarded by people peddling flyers for strip clubs. And I’m thinking, “Wow. They really need to rethink their target market.”

For every 1,000 flyers they distribute, maybe what, 3-5 people buy in? The Las Vegas Strip is full of [...]

Read more about BlogWorld 08, Featured, Marketing Planning

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