How To Become A 5-Star Internet Marketer

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jimmy-d-brownThis is a guest blog post from Jimmy D. Brown.  He continues our guest blogger theme of ‘business transitions’.

My wife and I have been married since 1994.  During the years since our wedding, we have stayed in a variety of hotels ranging from a “glorified closet” to a resort suite, everything from a 1-star rating to a 5-star rating.

We’re not into astronomy, but we do like to see a lot of stars when it comes to our accommodations! :-)

Here’s what Hotels.com says of a “5-Star” rating…

“These luxury hotels offer the pinnacle of service and pampering. Pristine surroundings often include manicured landscaping and famed works of art. Guests may expect multilingual concierge and/or butler services, extensive pool, spa and fitness facilities, and gourmet restaurants with world-renowned chefs. There is typically a high staff- to-guest ratio. Guestrooms feature ample space, designer linens, and special touches such as fresh flowers, champagne and flat-screen televisions. These hotels most often are located in the most desirable cities or resort destinations.”

In other words, 5-star means “the best”.  It represents the highest order of a hotel.  Or, anything for that matter.

There are 5-star hotels, restaurants, campgrounds, salons, banks and much more.

In fact, you can apply the 1-5 star rating system to just about anything.

Even internet marketing.

What I’d like to do is share some insights into becoming a 5-star internet marketer.  And what I’m going to focus on is the strategy that serves as the foundation of all 5-star ratings:  ongoing change in pursuing excellence.

  • Can you imagine a hotel receiving a 5-star rating today by offering a black and white television?
  • Can you imagine a restaurant receiving a 5-star rating without air conditioning?
  • Can you imagine a campground receiving a 5-star rating with no “full hookups”?

While this may have generated a 5-star rating 50 years ago, it’s simply not enough for today.  There is an “ongoing pursuit of excellence” for those who achieve AND maintain a 5-star rating.

That’s the principle I want you to learn today:  5-star internet marketers make adjustments to their business ahead of the pack.

Back in the 1978 one of my favorite songs (I was only 8!) was “The Gambler” by Kenny Rogers.  In it, he provides some sage advice that internet marketers would do well to apply in order achieve 5-star status…

“You got to know when to hold ‘em, know when to fold ‘em, know when to walk away and know when to run.”

These statements form the four stages of a transitional business mindset…

#1 – MAXIMIZE. (“When to hold ‘em”) If you’ve got a “good hand”, you maximize it.  You keep doing what you’re doing until you’ve gotten the absolute best results as you can.

  • If a certain topic of information is selling well, you keep selling it until it stops selling well.
  • If a certain advertisement is producing great leads, you keep using that advertisement until it stops producing great leads.
  • If a certain business practice is achieving a desired result, you keep using that practice until it stops achieving a desired result.

Whatever it is that you find is working, keep doing it (even pouring EXTRA energy and money into it) until it is no longer working effectively.

#2 – MINIMIZE .  (“When to fold ‘em”) If you see that others are beginning to get a “better hand” than you, you begin to make adjustments.  You “minimize” your shortcomings by making improvements to what you’re doing.

  • If technology advances are made then you upgrade everything from the format and delivery of your product to your support to your merchandising.
  • If new concepts, ideas and trends emerge then you tweak your existing content, communication, operations and so forth or develop entirely new assets based on these revelations.
  • If others consistently rate higher than you (in volume, consumer opinion, or any other gauge) then you identify what makes them “better” and strive to move forward with similar thinking and practices.

#3 – MOBILIZE. (“When to walk away”) There comes a time when it is a smart idea to make dramatic changes or reforms to either the way you conduct your business, the products and services you are selling, or both.

  • If you’ve sold as many copies of a product as you reasonably feel that you can, then consider an “exit” strategy such as selling a portion of the business or offering a set number of licenses.
  • If you’ve grown to the point where you can no longer reasonably keep up with operations (and thus have limited your potential growth) then consider finding a partner, hiring an employee, forming strategic joint ventures or outsource as many things as you can.
  • If you’ve reached a plateau in your overall sales then consider adding alternate forms of revenue generation to your mix (coaching, membership sites, eclasses, workshops, licensing, advertising, etc.)

#4 – MODERNIZE. (“When to run”) Finally, there comes a time when you may want to leave your base and diversify into an entirely different business model.  Even if you don’t completely leave the market, once your business is doing extremely well it’s time to add more income streams from other sources.

  • If your business has reached a saturation point where new income is becoming increasingly difficult to create, then consider branching into a related market and “starting over”.
  • If your business has reached a threshold where it is basically running itself (with outsourcing, employees, partners, etc. in place) then consider branching into a related market to create additional business revenue.
  • If your business has become outdated in its publication, presentation, promotion or practice, then consider a complete overhaul from the ground up as you strip everything down to the foundation and rebuild. (I.E. Keep your same customer base, prospects and partners, but revamp your offer.)

Every successful business changes with the times.

Twenty years ago there was Apple computers, but there was no Ipod.  Twenty years ago there was Sony but there was no Playstation.  Twenty years ago there was Ford, but there was no in-dash GPS.  Twenty years ago there was Ganz, but there was no Webkinz.

What have these businesses done?

They’ve made adjustments.  They are 5-star companies because they knew what Kenny Rogers sang about:

“You got to know when to hold ‘em, know when to fold ‘em, know when to walk away and know when to run.”

If you want to be a 5-star internet marketer then you’ve gotta transition when it is warranted.

And that’s no gamble.

Want to learn from Jimmy?  Join me as I continue to study his awesome Affiliatenaire program!

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Comments

1. On May 20th, 2009 at 12:08 am, Pete said:

Very sound advice… but if I may add…

Sometimes, “3 stars services/installations” will work very hard to provide you with “5 star treatment”, yet, don’t have the “credentials” to be decorated with 5 stars…

and sometimes, the 5 star “forgets” how and why they received 5 star status!!!

Cheers, Pete

Petes last blog post..Your FREE Membership Site Software…

2. On May 20th, 2009 at 10:44 am, Kelly McCausey said:

Jimmy, thank you for a great post. I so appreciate your advice. As an internet marketer is transition, I’m looking around for ways to do #4 (Modernize) with different aspects of my business.

It’s tough!

Pete… I’m sure you’re right about hotels but I’m not at all sure how to apply your comments to the subject LOL!

3. On May 20th, 2009 at 10:52 am, Laurie Ayers said:

Excellent post, Jimmy. This sentence really sums it up nicely: “5-star internet marketers make adjustments to their business ahead of the pack.” The realization of making adjustments is paramount!

Laurie Ayerss last blog post..Thinking of Taking a Break During the Summer?

4. On May 20th, 2009 at 10:58 am, LaTara Ham-Ying said:

Jimmy,

Now I know why I admire you so much. You are someone who sees the big picture for everything that it is worth. You are able to reel in the facts and expound on them in ways I have seen few do.

Thank you for this great reminder of what we need to be doing to make our business thrive!

LaTara Ham-Yings last blog post..Promote Your Business with Social Networking

5. On May 20th, 2009 at 11:01 am, Debbie said:

From a newbie to Internet Marketing – Thank you! This post really gives a great breakdown of “how to” – from starting out to growing to success to transition. I’m gonna chew on this for awhile!

Debbies last blog post..What’s in the Pantry? Wednesday – Can you smell the love?

6. On May 20th, 2009 at 11:30 am, Pete said:

@Kelly McCausey LOL… ok, I guess I used a bit too much metaphor… I was just saying that sometimes “3-4 star” marketers will go to extreme lengths to satisfy their customers, yet, some of the heavy hitters (the 5 star marketers) will leave you feeling like you are just that, “one of the customers”!!!

Cheers, Pete

Petes last blog post..Your FREE Membership Site Software…

7. On May 20th, 2009 at 12:27 pm, Angela Green said:

This is one of those “light bulb goes off in my head” kind of posts. Thank you both, Jimmy and Kelly, for the insight!

Angela Greens last blog post..Happy International Virtual Assistants Day!

8. On May 20th, 2009 at 9:58 pm, Daniel Chege said:

This “How To Become A 5-Star Internet Marketer” article is very good. Nowadays you have to multi-task in al your business areas from customer service to presentation. As an experienced web designer and SEO analyst, I concurr and appreciate these internet marketing tips.

– Daniel Chege
POPPA PRODUCTIONS WEB DESIGNS ::

9. On May 21st, 2009 at 10:20 am, Jenn said:

Awesome post, Jimmy! I hope to see you as a guest again!

Jenns last blog post..10 Days of Madness $5 Special Ends Soon!

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