How to Hire Writers in a Tight Economy and on a Tight Budget

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I’ve been having a lot of people ask me lately what it is like to hire and manage a team of 18, 13, 15 writers. To put it bluntly, it is a Big. Challenge. Not only does every blog require a unique strategy to build, but each blogger takes a unique strategy to motivate & compensate. Sometimes, everything I do and they do click together, and their presence on my team and on my network becomes something greater than the sum of its parts. Sometimes…. not so much so.

After losing and gaining several key people along the way, I can say that the hardest thing isn’t losing a blogger. The hardest thing is when the commitment level of a blogger changes – and something I thought I could count on isn’t there anymore. It’s not anyone’s fault per se; life and business change, and their role in my company needs to change along with it. I get that. But it doesn’t make it any easier to go through the process of rebuilding something that you thought you had already built.

It’s not just ‘life and business’ that is changing, too – the online advertising world is very nervous right now about where our economy is headed. We really don’t know if there will be ads to run in 2009. And I am watching with interest as I see a lot of other blog networks reorganize and refocus under the pressure of our current economy. Know More Media went out of business. Gawker cut pay three times this year and now just laid off 19 people. b5media just restructured their payment model and has lost writers in the process.

What I find most interesting of all, is that even though each of these networks are structured quite differently from my own and from each other, all seem to be facing the same challenge that I am = quality content creation costs are leaving little room for profit. And worst of all, we don’t know if there will be a profit at all 6 months from now.

Which brings me back to my bloggers, who I would pay 3 times the amount I am paying them if it were up to me. But I can’t. Even so, most of them are not only sticking with me, but are recommitting to writing for Sparkplugging for longer periods of time, even if they sometimes aren’t making as much as either of us would like them to make.

So how can you motivate and compensate your staff when the budget is tight?

Understand what makes them tick

Money isn’t the only reason people work. Good god, I didn’t make a cent off of this site in my first year, and I never stopped moving forward. When I’ve hired people, I have long conversations with them about what they want to get out of writing for Sparkplugging. I’ll even try to talk them out of it, just to ensure they are in for reasons that support their own businesses as well as my own.

Hire the ones that want it the most

I’ve turned down more writers than I have hired on. Having 50 people writing for me would be great, but what I don’t want is to have to replace 10 of them every 2 months. Do things like probationary periods to test the waters with writers. And I can absolutely guarantee you that if they drop the ball in the hiring process, they will drop the ball when they are working for you. Be ruthless in who you eliminate, and also be quick to hire the people that make it clear they want the job more than anyone else.

Show off their rock-stardom

Show off your writers as rock stars

Show off your writers as rock stars

It’s likely that if you have hired a writer, you probably think pretty highly of their work. I think all of my writers were rock stars before they ever started writing for me. But I don’t think that a lot of other people knew that my writers were rock stars. Darren Rowse says that it is important to make your blog readers rock stars – it is doubly true for your writers. Make sure you are showing the world the ‘rock-stardom’ of your team, and make sure people are considering hiring know that you will pimp the heck out of them every chance you get.

Open doors for them

One of the best things I’ve ever been able to do for my team was to find a sponsor, Epson, to bring all of us to BlogWorld. Most of them had never been to a tech conference before, and all of them were able to meet some incredible contacts they would have never met without being there. Another great example is that Marla Tabaka from the Ask the Coach blog recently landed a gig writing for Inc.com because of her work on Sparkplugging. Since she’s being featured on the flipping front page of Inc today, I’d say that’s a nice door to have opened!

Tie compensation to performance

If you pay people on a per-post basis, you will be on the losing end of the equation most of the time. Some posts will never give you a ROI, some will do well. But if the writer thinks their job is done once the post is published, you are doomed. It is critical in blogging that the writers develop a relationship with their readers, and promote their own content. It’s crucial that you pay on some kind of tiered basis so that your writers have a vested interest in their blog being successful.

Ultimately, I can’t guarantee that anyone on my team will be around 5 years from now. But I’m very focused on doing everything within my power to keep my team around, especially knowing there could be hard times ahead. I’ve been very proactive lately in being creative and innovative in finding ways to give my team incentives to be involved with Sparkplugging. We’ve tossed around ideas about giving them shares of the company, me giving them business consulting, and expanding their roles in the development and promotion of SparkplugU.

It all comes back to one of the most important lessons I’ve learned while (accidentally) becoming a professional blogger: take whatever you’ve got and leverage it into bigger opportunities. And once you hire writers, you have to do it for everyone on your team, not just for yourself.

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Comments

1. On October 7th, 2008 at 4:11 pm, Risa said:

Hi Wendy, What a very timely post for me (and I was happy to find the link to it on Twitter, which I just joined a few days ago!). I’m in the process of hiring writers for my website. I’ve been inundated with great sounding resumes, so I’m not sure how to choose, and how their rate should affect my decision. I have to give some thought to your advice about NOT paying per post. I’m having articles written, not blog posts, and requested a rate per word, but maybe per article is the better way. Thanks for the insight. Risa

2. On October 7th, 2008 at 4:25 pm, Christina said:

This, my friend, is why you are successful and will continue to be for a long time to come. You have built an amazing network here, and a network built on respect and mutual adoration. Kudos to you!!!

Christinas last blog post..Pink GadgetLust: Canon PowerShot SD

3. On October 7th, 2008 at 4:32 pm, Wendy Piersall said:

@ Christina:

(((((((((CJ)))))))))

:)

4. On October 7th, 2008 at 4:36 pm, Wendy Piersall said:

@ Risa:

Forgive the shameless plug, but if you are in the process of hiring writers for your site, I’d be doing you a disservice to not tell you about my & Easton Ellsworth’s Introduction to Blog Networks course on SparkplugU – there’s a ton of info that you need to know in there about hiring, creating an income strategy, etc., that is both for blog networks and other web publishers. :)

Now, I have to say that I’m not a fan of pitching first time commenters, so feel free to send me a note if you need a brain to pick as you move forward with your site!

-Wendy

5. On October 7th, 2008 at 4:37 pm, Christina said:

(((((((((Wendy))))))))) :) xoxox

Christinas last blog post..Pink GadgetLust: Canon PowerShot SD

6. On October 7th, 2008 at 4:45 pm, Bob Firestone said:

Wendy great post.
I have been hearing a lot of complaining from traditional business people recently about the bad economy and how unprepared they are.

“Tie compensation to performance.” Having a lot of people around that might be nice people but don’t produce any value is mind blowing. A lot of companies would be better prepared for bad economic times if they remembered this and tied management salaries to the profitability of the company.

7. On October 7th, 2008 at 5:11 pm, Wendy Piersall said:

@ Bob Firestone:

Thanks Bob! Also, I’ve been wanting to thank you for the comment you left at StartupNation when you voted for Sparkplugging on their Top 100 competition – I *really* appreciated that! :)

Hi Wendy,
Great post from a business point of view. The challenges for web businesses are often the same as offline businesses.
We often talk to our business owner clients about their USP becasse it is the single most important factor in getting the right price for products and services. If customers are always negotiating prices then they clearly don’t value the USP.
I suspect that we’re in for a rougher ride over the next few years and through that time employees may well value their current jobs more than having a good time. This will be good for business owners because it may mean people stay in their jobs longer and in your case stay writing for you over a longer period.
I hope this is the case for you as in business it can sometimes feel really lonely when the costs are greater than the income and the business owner is left wondering ‘Where’s the money gone?’

Andee Sellman, One Sherpas last blog post..Our second Summit “preview webinar”

Wendy–
Aww, you do make us feel like rockstars. For me, blogging is not about the money (although if it was, I would certainly cope with $15 million for my blog!). You’ve done an excellent job of giving us other value, like with the Epson trip. That made us feel so valued, and was worth everything we put into the blog.

Also, the fact that you give us a say, that we feel this is “our” company, makes a huge difference. That’s why the Sparkplug CEO ain’t your average CEO!

Susan Payton, The Marketing Eggsperts last blog post..Southwest Airlines: Not Just Great Customer Service

10. On October 8th, 2008 at 8:56 am, 80sMom said:

Should things pick up and you are in need of a writer that will work for peanuts, i’d love to be considered! I have a degree in Technical Writing and would love a shot.

I am not currently employed in the field, but use my blog as an outlet for this insatiable need to put pen to paper (or, fingers to keyboard, i guess you could say!): http://trappedinthe80smoms.blogspot.com

I’ve enjoyed your blog and will be back again.

-Kara
http://www.meditations.etsy.com

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