Comments on: Without A Doubt, The Most Important Question You Can Ask Your Customers

By: Adam Kayce : Monk At Work

Adam Kayce : Monk At Work — Fri, 19 Oct 2007 22:00:35 +0000

Right on, bro… right on.
Clear, concise, and a great reminder. (Hope you don’t mind me taking this idea and running with it a bit…)

By: Have You Got A Double-Edged Sword Hanging Over Your Head? (What Happens When You Know Your Subject So Well...) » MonkAtWork.com

Fri, 19 Oct 2007 21:57:04 +0000

[...] good friend Dawud has a post up at Emoms at Home about the most important question you can ask your patrons: “How can I help [...]

By: Dawud Miracle

Dawud Miracle — Sat, 06 Oct 2007 06:01:21 +0000

@Char – glad to oblige

Overall, I think we can all learn how to reach our clients and customers more effectively in our websites. That’s why I constantly recommend to client I consult with and coach that they should regularly evaluate their website content. The more clarity in your business, the clearer your writing can be about your clients.

By: WendyMilonas

WendyMilonas — Fri, 05 Oct 2007 15:09:09 +0000

Great post Dawud!

I think I’m guilty of that.

I need to go through my own site and give potential clients information about what I can do to help them instead of just showing them what I’ve done and how much it’s going to cost them.

If I were to visit my site, I’m not completely sure I’d hire me. Thanks for the eye opening change of perspective.

By: CraftBoom!

CraftBoom! — Thu, 04 Oct 2007 12:23:18 +0000

I completely agree with everything you said in your post Dawud. As a owner of a business I think you’d be mad not to ask your customers what they want, and how you can help. Encouraging customer feedback can only (at least)save you time, and money…

I wrote a post about customer WIIFM on my blog http://emomsathome.com/craft-boom/how-to-describe-your-handcrafts-to-boost-your-sales-features-vs-benefits/(for product descriptions). But yep, I agree your whole site should emanate that you’re there to help

By: Char

Char — Thu, 04 Oct 2007 10:45:46 +0000

Too funny!!! But at least I was able to read the post with the right voice in my head this time.

Great work as always.

By: Wendy Piersall

Wendy Piersall — Thu, 04 Oct 2007 00:14:08 +0000

James – Share the link, por favor?

By: James

James — Wed, 03 Oct 2007 23:56:36 +0000

I just made a similar post yesterday with a little bit different question.
All excellent points to remember.

By: Wendy Piersall

Wendy Piersall — Wed, 03 Oct 2007 22:22:50 +0000

ROFLMAO = "you know who you are"