I asked Tony Hsieh, CEO of Zappos, at the end of our interview on how to use social media to promote your eCommerce business the following question – “If you had it to do all over again, what would you do different?”
His answer might surprise you!
[youtube]http://www.youtube.com/watch?v=U_bcXgJ96HQ[/youtube]

Here are some highlights from the Twitter panel discussion at BlogWorld. Interesting stuff – especially to a  Twitter newbie like me . . . It did convince me to start using Twitter more! Follow me @KristieMcDonald
We heard from Twitter experts Stowe Boyd/@stoweboyd, Laura Fitton/@pistachio, Tony Hsieh/@zappos, Lucretia Pruitt/@geekmommy and Erin Kotecki [...]

Shama Hyder gave a terrific presentation at BlogWorld Exp 2008 on Facebook. Not only did she give us a ton of tips on how to use Facebook, she invited a couple of guest speakers, including Mari Smith, up to share their expertise as well.
Some of my takeaways were:
1. Be yourself and build relationships, but [...]

Kristie McDonald with Online Biz Consulting caught up with Lynn Terry at ClickNewz during one of our breaks.
In looking at how best to use social media to grow your eCommerce business, one hurdle we face is the time spent on establishing connections and creating relationships.
Lynn has some great advice on how to manage your time [...]

We caught up with Tony Hseih and his Zappos team here at BlogWord Expo 2008.
Tony is the master of using Twitter to communicate with his customers at Zappos.
Listen to how Tony and his team uses Social Media to connect with their customers.
[youtube]http://www.youtube.com/watch?v=pg-TOxMDYpI[/youtube]