Comments on: Tony Hsieh – CEO of Zappos: Using Social Media in Your eCommerce Business

By: Tony Hsieh - “What Would I Do Different?” | Internet Business News

Wed, 01 Oct 2008 17:55:00 +0000

[...] asked Tony Hsieh, CEO of Zappos, at the end of our interview on how to use social media to promote your eCommerce business the following question – “If you had it to do all over again, what would you do [...]

By: Lucretia Pruitt

Lucretia Pruitt — Tue, 23 Sep 2008 05:47:14 +0000

and I hit submit before I managed to say that Brett & Moelissa are amazing – I can only say that Zappos.com has got the best approach to customer service and new media interaction out there.

By: Lucretia Pruitt

Lucretia Pruitt — Tue, 23 Sep 2008 05:45:47 +0000

They don’t come any smarter or any better than Tony! Great interview!

By: Jessica (from It's my life...)

Jessica (from It's my life...) — Sun, 21 Sep 2008 03:45:19 +0000

Knowing that much about the behind the scenes goings on at Zappos makes me feel like I’m shopping on a friend’s site. And I’m much more likely to buy from a friend than someone I know nothing about.
To me this is especially important when it comes to online shopping where any dude with a computer can open up shop.
Makes me feel safe and loved.